Senior appointments enhance Ishida’s customer-centric approach

Ishida Europe has announced two senior appointments as the company continues to strengthen its capabilities and reach across the EMEA region.

Ryan Jones joined Ishida in 2018 and is now promoted to the role of Regional General Manager, South-West Europe. Wim Hermans joins Ishida in the role of Regional General Manager, North-East Europe. Both will be responsible for sales, projects and aftersales functions throughout their respective regions.

These newly created positions are part of a wider transformation of Ishida’s EMEA commercial operations and continued investment in people and infrastructure. The creation of two extended sub-regions will enable Ishida to enhance its customer focus, as many customers expand their operations across the EMEA region, while maintaining its current and or expanding localised sales and service support capabilities.

Ishida’s ongoing goal remains to be its customers’ most trusted partner by offering the benefits of its global technologies and extensive applications expertise with localised, fast-response support. Ishida’s equipment, technology and in-depth project execution capabilities help to improve speeds, efficiency, and consistency, hereby providing real value to support customers’ automation and quality assurance needs.

“The appointments of both Ryan and Wim will enable Ishida Europe to reach another level as we develop our sub regional organisations to meet the increasing challenges faced by our customers,” said Mike Cairns, Sales Director, Ishida Europe.  “Further, enhance our customer-centric approach ensuring their teams have the agility to act quickly to meet the changing requirements of our customers in their fast-moving and competitive markets.”

Ryan said: “I am looking forward to the challenges of this new role. We are building a great team and I am excited by what we can achieve to support our customers.”

Wim said: “I am delighted to join a company that combines innovative technology with a strong customer focus. It is great to have the opportunity to build on Ishida’s already significant achievements as we help both new and existing customers achieve their goals.”